Can I use my subscription on multiple devices?
Please pay attention that except MAG devices one subscription can be used on multiple devices but you can watch only on one device at the same time.
Does my subscription start to be active right after I make a payment?
Subscription starts to be active from the moment you will receive your activation credentials in your e-mail.
Do you have TV guide epg (electronic program guide)?
Yes, we have EPG (Electronic Program Guide)
Do you offer a refund?
We have 7 days money-back policy.
If you’re not happy with the service you can ask for a refund at any time.
We will issue your refund within seven days.
Do you offer a Free Trial?
Yes we do please visit the Free Trial page or contact support to obtain one instantly.
If some channels are freezing, buffering or not working sometimes?
Though almost all of our Servers are stable, sometimes some channels do freeze or don’t work due to various reasons but it’s not for permanently. Our expert engineers are always working to fix them.
Most of the time, these issues are temporary and caused by the below reasons: Customer internet fluctuations. The issue with the box/apps/customer setup in general. Your ISP has an issue. Channel is down from the server end. Server update/restart from our end (weekly performance necessary).